Introduction
This Privacy Policy describes how Locksmith Creative Milan ("we", "us", or "our") collects, uses, and protects information when you visit our website at www.locksmithcreativemilan.com.
We are committed to protecting your privacy and being transparent about our data practices.
Information We Collect
Automatically Collected Information
When you visit our website, we automatically collect certain information through analytics services:
Cloudflare Web Analytics
- Page views and visits
- Referring websites
- Browser type and version
- Country of origin
- Device type
Cloudflare Web Analytics is a privacy-first analytics service that does not use cookies or track individual users. It does not collect personal data or IP addresses for analytics purposes.
Information You Provide
If you contact us through our contact page or email, we may collect:
- Your name
- Email address
- Any information you include in your message
How We Use Your Information
We use the information we collect to:
- Understand how visitors use our website
- Improve our website content and user experience
- Respond to your enquiries and messages
- Comply with legal obligations
Cookies
Our website does not use cookies for analytics or tracking purposes. Cloudflare Web Analytics operates without cookies.
Essential cookies may be used by our hosting provider (Vercel) for security and performance purposes such as load balancing and DDoS protection.
Third-Party Services
We use the following third-party services:
Cloudflare
- Purpose: Web analytics, security
- Data Collected: Anonymous page view data
- Privacy Policy: cloudflare.com/privacypolicy
Vercel
- Purpose: Website hosting
- Data Collected: Server logs (IP address, request data)
- Privacy Policy: vercel.com/legal/privacy-policy
Google Fonts
- Purpose: Font delivery
- Data Collected: IP address (for font requests)
- Privacy Policy: policies.google.com/privacy
Data Sharing
We do not share your personal information with third parties except as described in this policy or as required by law.
Data Retention
- Analytics Data: Aggregated, anonymous data retained by Cloudflare per their retention policies
- Contact Messages: Retained as long as necessary to respond to your enquiry and for our records
- Server Logs: Retained per Vercel's data retention policies
Your Rights
GDPR Rights (EU Users)
If you are located in the European Union, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Lodge a complaint with a supervisory authority
CCPA Rights (California Users)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Opt-out of the sale of personal information (we do not sell data)
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be indicated by updating the "Last Updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.
Other Privacy Policies
Our products and services may have their own privacy policies. For app-specific privacy information, please refer to:
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights:
- Email: info@locksmithcreativemilan.com
- Website: locksmithcreativemilan.com/contact